To App or not to App?
5 January 2018
Canadian Government Mobile Gating Chart. Canada is in the process of moving to a completely responsive web framework, that intelligently reflows the site to fit devices of any sort. The “ [...]
Archived: UX
Worldwide Usability Standards
30 November 2017
Worldwide Usability Standards. There are a number of international success stories related to UX in government. Among the top 10 countries in the world identified as models of good e-governance (Canada [...]
Lean UX
28 August 2017
Lean UX Requirements: These are the first 6 slides of a large presentation on Lean UX and how to apply it in the government context. Focus on the problem being solved [...]
Citizen Experience and Service Design
26 March 2017
Citizen Experience and Service Design. Citizen Experience Design is beginning to make headway in government websites, improving the way services are created and delivered. Governments have traditionally lagged behind sites [...]
Worldwide Accessibility Standards
23 March 2017
Worldwide Accessibility Standards. Generally government websites follow the Web Content Accessibility Guidelines (WCAG) 2.0 from the The World Wide Web Consortium (W3C). They are an international community that develops many [...]
Archived: Standards
The Dawn of Open Government
23 March 2017
The Dawn of Open Government. Governments are increasingly open and transparent in revealing the way that their citizen’s tax dollars are being spent. The Open Government movement has become [...]
Archived: Analytics
Freepik – Free Stock Photos and Vector Images
22 March 2017
Freepik – Free Stock Photos and Vector Images. When you’re putting together a prototype and need some quick placeholder images, Freepik is a good resource. Often I don’t have [...]
Archived: Tools
On the Reliability of Usability Testing – Kessner, Martin (2000)
22 March 2017
On the reliability of usability testing – Kessner, Martin (2000). Interesting paper sent to me by a friend, highlighting that usability testing has more variability than we might think. There is a [...]
Archived: UX Testing
Article on UX Mastery
22 March 2017
Fun Article on the UX Mastery site. 7 signs that the person you’re interviewing isn’t really a UX designer. Check it out at: http://uxmastery.com/7-signs-person-isnt-actually-ux-designer/ Luckily after [...]
Archived: Website
GIMP: Fully-Featured Free Photo Editor
19 March 2017
The Free & Open Source Image Editor. I ran into an issue recently where I switched to a new MacBook Air which didn’t have any of my usual tools [...]